Posts Tagged ‘2010 broadcast market research’

When it Comes to Purchasing Broadcast Technology, Who are the Most Important Decision Makers Today? Who Will it be in the Future?

broadcast industry technology trends, broadcast industry trends, Broadcast technology channel strategy, broadcast technology market research | Posted by Joe Zaller
Aug 11 2010

I recently wrote an article called Broadcast Industry’s Largest Market Study Reveals Most Important Technology Trends, which shows that the move towards “file-based / tapeless workflows” is one of the most important issues to broadcasters today.

But how will this shift affect how broadcast technology products are purchased, not to mention who buys them?  Traditionally these products have been purchased primarily by engineers.  Will this be the same for products that are increasingly IT-based, or will there be a new set of buyers?

Broadcast vendors need to know this because a new set of buyers may require a new market approach.

To find out we asked the nearly 800 broadcast technology vendors who responded to the 2010 Big Broadcast Survey who they feel is currently the most important decision maker in the sales process, and who they feel will be most important in 2-3 years.

 

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The Most Important Decision Makers Today

Let’s start with the most important buyers today. Respondents were asked “when selling your products / services, which category of customer is typically the most important decision maker today”

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Today, broadcast tech vendors see engineering staff as their most important customers, followed by operations, IT, and finance personnel.  Engineers are clearly seen as the most important decision makers, with operations staff a distant second.

These results are fairly consistent with vendors of all types, but as the table below shows, a look at these results in detail does highlight some variation.

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Vendor respondents based in Americas, along with those who primarily sell hardware products, currently see engineering staff as the most important technology purchasing decision makers.

Large vendors, and those that primarily sell software products, see engineers as marginally less important.  But even so most of these vendors still see engineers as their top customers today.

 

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The Most Important Decision Maker in the Future

When these same respondents were asked who they feel will be the most important decision makers in 2-3 years time, the results were different.  As the following table illustrates, broadcast technology vendors are anticipating a shift in the type of decagons maker they will be targeting in the future.

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In a fairly dramatic shift, operations staff are predicted to become the most important decision makers in the broadcast technology buying process, eclipsing engineers.  In these results, engineers fall from 48% to 31%, while operations increases from 28% to 33%.

Engineers will still be a very important part of the buying process, but vendors are predicting that the power of the engineer as decision maker will be diminished in favor of not only operations, but also IT and finance personnel.

These results are once again fairly consistent across all types of vendors, but there are some variations when one looks at the detail.

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Once again, those vendor respondents based in the Americas along with those who sell primarily hardware products, continue to view engineers as the most important decision makers in the future, albeit it at a reduced percentage versus today.

Respondents from EMEA along with those who primarily sell software, or a hardware/software mix, see engineers as much less important in the future.  Instead, these respondents view operations and IT personnel as their most important targets.

Respondents from Asia-Pacific see operations personnel as the most important decision makers, in contrast to those from the Americas where engineers are still seen as the top target.  Indeed 42% of respondents from the Asia-Pacific region see operations staff as the most important decision maker in the future (up from 31% today), while just 21% of respondents from the Americas see operations staff as most important. 

These findings are consistent with the industry trends that are most important to broadcast technology buyers, which I mentioned earlier.  As technology buyers complete their HD build-outs, their commercial focus is shifting towards achieving operational efficiencies and generating new revenue streams.  Thus operations, IT, and finance personnel will become an increasingly important part of the decision making process at broadcast technology buyers.

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This article is based on the findings from the 2010 Big Broadcast Survey (BBS), a global study of industry trends, technology purchasing behavior and the opinion of vendor brands.  With more than 5,600 people in 120+ countries participating, the 2010 version of the BBS is the largest and most comprehensive market study ever done in the broadcast industry.

Broadcast Tech Vendors Sell Direct Today, Increasingly Indirect Tomorrow

broadcast industry technology trends, broadcast industry trends, Broadcast technology channel strategy, broadcast technology market research | Posted by Joe Zaller
Aug 02 2010

Although the broadcast industry is global, many industry vendors are relatively small.  So for many technology providers, reaching a world-wide customer base can be a significant challenge.  

Vendors have a variety of go-to-market options, including direct sales, a network of dealers & reps, and of course systems integrators.  There is no one-size-fits-all approach to selling successfully, so all vendors use some kind of mix of the available options.  

To better understand how broadcast technology vendors are selling today and what how they are thinking about their future distribution strategies, we asked the nearly 800 broadcast technology vendors who responded to the 2010 Big Broadcast Survey about their current and future sales channels.  Here’s what we found:

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Current Vendor Sales Mix

Vendors were first asked what percent of their sales goes through each of the go-to-market alternatives.

  

Question: How do you currently sell?

In general, broadcast technology vendors show a strong preference to sell direct where possible.  Just under half of vendor respondents indicated that they sell more than 50% of their products on a direct basis.  Yet a large number of vendors responded that they sell their products on an indirect basis through both dealers and systems integrators.

  

 

Future Vendor Sales Mix

As a follow-on question, vendors were asked how they see this sales mix changing in the future.  The results are presented in the chart below.

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Question: How do you expect your sales mix to change in the future?

Although direct sales will undoubtedly continue to be important, vendors predict that direct sales will increasingly decline in favor of indirect channels. 29% of vendors predict that their direct sales will increase by more than 10%, but at the same time 6% expect their direct sales to decrease by 1-10% and 3% expect them to decrease by more than 10%

Systems integrators are seen to be increasingly important, with 32% of vendors anticipating that their sales through SIs will increase by more than 10% over the next several years.

Keep in mind that these results are presented at a high level and that they represent the opinions of all vendor respondents.  Findings may vary based on the type of vendor (e.g. hardware or software), geographic location, product categories produced etc.  If you’d like a granular breakdown of these results, please contact Devoncroft Partners.

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This article is based on the findings from the 2010 Big Broadcast Survey (BBS), a global study of industry trends, technology purchasing behavior and the opinion of vendor brands.  With more than 5,600 people in 120+ countries participating, the 2010 version of the BBS is the largest and most comprehensive market study ever done in the broadcast industry.

Quality Rankings for Broadcast Technology Vendors — The Top 30 Globally

broadcast technology market research, Broadcast Vendor Brand Research, Top Broadcast Vendor Brands | Posted by Joe Zaller
Jul 08 2010

This is the fourth in a series of posts about the how the brands of broadcast technology vendors were ranked by respondents to the 2010 Big Broadcast Survey (BBS).

Each year as part of the Big Broadcast Survey (BBS), a global sample of broadcast professionals are asked to rank their opinion of a number of technology vendor brands on a wide range of metrics.  This information is used to create a series of reports, which through benchmarking and industry “league tables” enable these vendors to understand their competitive position in the market.

More than 5,600 people in 120+ countries participated in the 2010 BBS, making this the largest ever and most comprehensive study of the broadcast industry. In addition to measuring a variety of broadcast industry trends, more than 100 vendor brands (in 27 separate product categories) were evaluated by respondents.

Recently, posts which rank broadcast technology vendors include:

 

In keeping with the theme of top 30 rankings, let’s now turn to one of the most important metrics for any technology company – quality.

In an industry that prides itself on the fidelity of its sound and images, the perception of quality is a very important metric for broadcast technology vendors.  Many vendors use quality as one of the key components of their market positioning.

To determine the market’s perception of the quality of broadcast technology vendors, respondents were asked to rank broadcast technology vendor brands for “Quality” on a scale of 1-10 — with 10 being best in the market, and 1 being worst in the market.  The top 30 ranked brands for overall opinion are shown below for the global sample of all respondents.

 

In all cases, these results are shown in alphabetical order, NOT in the order in which they were ranked by respondents to the survey. 

 

As with the top 30 innovation rankings published earlier, this list contains a broad mix of vendors table including both audio and video and audio companies. 

There are also interesting similarities and differences in terms of the types of products produced, geographic location and company size (something that is not measured in the BBS and won’t be discussed further here).  So let’s look a little deeper into these results.

 

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Number of products per vendor – Single Product Companies Dominate Quality Rankings

One obvious question that should be asked when reviewing these results is how many products are produced by each vendor on this list.  This will help us to understand if whether quality comes from small focused companies, or large multi-product vendors.  

A breakdown of how many product categories are produced by each vendor on the top 30 quality list is shown below:

With 22 out of 30 vendors on this list producing a product in only one BBS category (out of 27 measured) it’s clear that focused, specialized companies are regarded as quality leaders in the eyes of the market. 

This finding reinforces a previous post called Purchasing Preferences of Broadcast Technology Buyers – “Best-of-Breed” or “One-Stop-Shop?, which shows that broadcast technology buyers overwhelmingly prefer to evaluate products from individual suppliers and create best-of-breed solutions.

Nevertheless it’s also worth pointing out that large companies can also be considered industry innovators. For example Grass Valley is covered in 10 product categories in the 2010 BBS and Avid is covered in 7 product categories. 

Please keep in mind that this is not an absolute measure of the products produced be each vendor.  In total, the 2010 BBS looked at 148 vendors in 27 separate product categories (based on the IABM’s industry model), but even so it did not necessarily cover the entire product range of all vendors.

 

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Geographic Location

Another factor to consider is the geographic location of each company on the list.  By this measure, companies headquartered in EMEA are the clear quality leaders, while companies based in the Americas and Asia trail the pack. 

In terms of individual countries, the Germany and the USA are tied with 11 companies each on the Top 30 Quality Rankings.  Japan, the UK, Finland and Belgium round out the rest of the countries where the quality leaders are headquartered.  Keep in mind that when looking at geography, it’s important to remember that many of these firms are truly global, with offices all over the world, regardless of where they are headquartered.

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Product Categories

Finally, let’s look at the product categories produced by the vendors who made the top 30 quality list for the 2010 BBS.

Out of the 27 product categories covered in the 2010 BBS, 23 appear on this list; showing that quality is widespread across the broadcast industry.

Audio products lead the list of products produced by the top 30 quality leaders, with microphones, audio consoles and audio monitors topping the rankings.

Please keep in mind when reviewing this information that, unless otherwise specified, all data these charts are presented in alphabetical order, not in the order brands were ranked by respondents to the 2010 BBS.  Also, the charts in this posting measure the responses of all 2010 BBS respondents, regardless of their company type, company size, geographic location, job title and budget for broadcast technology products.  

In order to get full value from this data, it is necessary to evaluate these results on a granular basis.  If you would like more information, please contact Devoncroft Partners.

 

 

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This article is based on the findings from the 2010 Big Broadcast Survey (BBS), a global study of industry trends, technology purchasing behavior and the opinion of vendor brands.  With more than 5,600 people in 120+ countries participating, the 2010 version of the BBS is the largest and most comprehensive market study ever done in the broadcast industry.

Where is Money Being Spent in the Broadcast Industry? — A Review of Major Projects Being Planned

broadcast industry technology trends, broadcast technology market research | Posted by Joe Zaller
Mar 25 2010

This is the second in a series of articles about the findings from the 2010 Big Broadcast Survey (BBS), a global study of industry trends, technology purchasing behavior and the opinion of vendor brands.  With more than 5,600 people in 120+ countries participating, the 2010 version of the BBS is the largest and most comprehensive market study ever done in the broadcast industry.

In the current environment, everyone in the broadcast business wants to know what parts of the industry are doing well, where money is being spent, and what is driving this spending.  While there is no absolute answer to these questions, the findings from the 2010 BBS go a long way towards answering them.

Much of the technology purchasing in the broadcast industry is driven by major projects ranging from international events such as elections and sporting championships, to the long-term, planned capital upgrades of broadcast infrastructure and facilities.  Thus an understanding of which major projects are being implemented by broadcaster professionals around the world provides insight the capital expenditure plans of the industry.

Major Projects Planned for this Year

As part of our 2010 broadcast industry market study, more than 3,000 broadcast processionals – including radio and TV broadcasters, cable/satellite/IPTV operators, playout centers, post production facilities, and cable programmers — were asked to provide information about the projects they are currently implementing or are planning to implement in the next 12 months.  

Respondents were presented with a list of major projects and asked to indicate up to five choices that they are currently implementing or have planned / budgeted to implement in the next year.  The chart below shows the percentage of respondents who indicated they are planning to implement each project.  Respondents were also asked to provide budget details for each project.  This budget information along with a granular breakdown of planned projects is available in the 2010 BBS Global Market Report from Devoncroft Partners.

Which technology projects are you currently implementing or planning to implement in the next 12 months?

 

 

By a wide margin, more respondents selected “upgrading infrastructure for HD/ 3Gbps operations” than any other type of project.  It’s interesting to note that last year, in our 2009 broadcast industry market study, that the transition to HDTV operations was ranked by respondents as the technology trend most important technology to their business – and by a similarly wide margin.  In the time since the 2009 BBS was published, broadcast professionals have apparently translated top-ranked trend this into action through real-world projects that are either currently being implemented or planned for the current year. (For reference, you can read about the 2009 industry trends here).

In addition to upgrading infrastructure for HD/3Gbps operations, respondents also indicated that they plan to upgrade their transmission and distribution capabilities – presumably to support their transition to HDTV and to prepare for analog switch-off.

As shown in a previous post about the broadcast industry’s most important technology trends for 2010, the transition to HDTV operations was one of the top-ranked technology trends this year as well.  Indeed there is a strong correlation between how respondents ranked which trends are most important to their business, and the major projects they are planning or implementing. 

The major projects ranking 3rd and 4th in terms of how many respondents plan to implement them were “installing or enhancing a workflow / asset management system”,  and “archive-related projects.”  The high percentage of broadcast professionals planning to implement these projects highlights the fact that the industry is striving for ways to become more efficient and to monetize content in more ways.  It’s also good news for asset management, storage and library management vendors.   

The top four-ranked projects are closely aligned with 2010’s most important trends in the broadcast industry (link), which show that the priorities for the industry are to continue the transition to HDTV operations, while at the same time find ways of being more efficient (through automated and file-based / tapeless workflows), and generating new revenue streams (through multi-platform content distribution).

These results also show that the industry will continue to push ahead with new content creation and delivery projects.  Ranking 5th and 6th on the list of planned projects are “build new studios / OB vans,” and “launch new channels.”  Undoubtedly the vast majority of new studios and OB vans will be HD capable; as will many of the new channels.  It’s also clear from these findings that many of the new channels will undoubtedly have a strong automation component (the #7 project on this list), regardless of whether they are HD or SD.

The rest of project list which was selected by at least 10% of respondents includes offers an interesting picture of project activity across the world, with everything from upgrading audio and newsrooms, to multi-platform content distribution.

It’s worth pointing out here that in the 2010 ranking of the broadcast industry’s most important trends, that multi-platform content distribution was ranked #1 in terms of being “most important” to respondents businesses in the future.  Time will tell whether this will translate into the #1 planned project as was the case with the transition to HDTV operations after it was rank as the most important trend last year.

Finally, let’s examine the four planned projects that appear at the bottom of this list: “install or revamp business management system,” “consolidate operations in regional hubs,” “work with management consultants on business /technology transformation,” and “outsource operations e.g. playout.”

These are all very large projects that will most likely be done by only the largest broadcast professionals.  Keep in mind that the planned project chart in this article shows the responses of all global participants in the 2010 BBS broadcast industry study, regardless of organization type, size or location. Thus it measures the number of planned projects, but does not measure their size, value or relative commercial importance.  The 2010 BBS Global Market Report from Devoncroft Partners provides granular analysis of planned projects, broken down by organization type, size and location.

 

 

 

Published by Devoncroft Partners, the annual Big Broadcast Survey (BBS) is the largest and most comprehensive studies of broadcast industry trends, technology budgets and projects, and technology vendor brands.  The BBS provides insight into market trends and the perceptions of leading broadcast industry vendor brands by a wide variety of broadcast professionals across the world.  It also delivers vendor brand ranking “league tables” in a variety of product categories; all of which can be segmented by geography and customer type.  More than 5,600 people in 120+ countries participated in the 2010 BBS project. Information about the 2010 BBS can be found at www.devoncroft.com

Broadcast Industry’s Largest Market Study Reveals Most Important Technology Trends

broadcast industry technology trends, broadcast technology market research, market research, technology trends | Posted by Joe Zaller
Mar 17 2010

This is the first in a series of articles about the findings from the 2010 Big Broadcast Survey (BBS), a global study of industry trends, technology purchasing behavior and the opinion of vendor brands.  With more than 5,600 people in 120+ countries participating, the 2010 version of the BBS is the largest and most comprehensive market study ever done in the broadcast industry.

This article looks at how respondents ranked a variety of technology trends in terms of importance to their business.

 

To determine the most important technology trends in the broadcast industry, respondents were presented with a list of 14 trends and asked to choose which is the “most important,” “second most important” and “also very important” to their business. Respondents could choose only one trend as “most important” and “second most important”, but were able to choose as many as they liked for “also very important”.  Note that this question specifically asks which trend is most important to their company’s business, rather than which is the most exciting technically or is currently generating the most industry “buzz”  in order to gain insight into the commercial drivers behind the respondent’s answer. 

This article presents the answers to this question in two ways – as a global trends index, and by the percentage of respondents who indicated the importance of each trend to their business.

The 2010 BBS Global Trend Index

To create an industry index of trends, the responses to this question were then weighted based on the importance of each trend to the business of the respondents.  Responses that were ranked “most important” were multiplied by 5, responses ranked “second most important” were multiplied by 3 and those deemed “also very important” were multiplied by 1.

The table below shows the industry trend importance index.  Please note that in all cases, the charts and tables in this article show the responses from technology buyers (i.e. non-vendors).

The top three trends (by a good margin) in the 2010 BBS Global Trend Index are multi-platform content delivery, file-based / tapeless workflows, and the transition to HDTV operations.  

The top ranking of multi-platform content delivery in this year’s study is a strong move up from last year’s study where it placed 4th in terms of importance.  In 2009 the top three trends were transition to HDTV operation, tapeless workflows and IP content delivery.

The 2010 BBS Global Trend Index show that the broadcast industry in 2010 is focused on generating new revenue streams (through multi-platform content delivery) and achieving cost savings through operational efficiencies (through file-based / tapeless workflows).  At the same time however, it’s clear that the industry intends to finish what it started by continuing its transition to HDTV operations (the top trend in 2009). 

The trends that rank #4 through #9 on this year’s Global Trend Index all share similar characteristics with the top three trends.  Namely creating efficiencies (e.g. IP networking & content delivery and the move to automated workflows); reducing cost (e.g. centralized operations); and generating new sources of revenue (e.g. VOD and targeted advertising).

Technology-oriented trends (those that require capital expenditure) such as 3DTV and the transition to 3Gbps operations, which are considered to be hot topics in the run up to NAB 2010, are ranked towards the bottom of the index.


 

Ranking Trends by Percentage of Respondents

Looking at this data another way reinforces the finding from the BBS Global Trend Index, and highlights again that the industry is looking for ways to generate new revenues while increase operating efficiencies and reducing operating costs.

The table below demonstrates this by showing the same response data ranked by “most important” and without the 5-3-1 weighting applied.  For the most part, the trends stay in the same position, but there are a few changes to the rankings. 

When the data is presented in this way multi-platform content delivery remains the trend ranked “most important to most respondents.  However, the second and third-ranked trends – transition to HDTV operations and file-based / automated workflows – swap positions in this ranking versus the trend index above. 

Regardless of this subtle shift, one of the most noticeable things about this chart is the how strongly the top three trends were ranked as most important relative to the others.  It’s clear the moving to HD, achieving operational efficiencies and finding new revenue streams are a clear priority for the broadcast industry in 2010.

As with the BBS Global Trend Index above, new technology trends (those that require new investment) such as transition to 3Gbps operations and 3D TV move are lower down the list of priorities.

It’s also worth noting which trends were ranked as “also very important” by respondents, because this is a strong indicator of what will be important over the next few years.  Once again, multi-platform content delivery tops this list, indicating that it is not only important to the broadcast industry today, but that it will continue to grow in importance over time.  In addition to multi-platform content delivery, the trends that were ranked strongly in terms of “also very important” to the businesses of respondents are (in descending order): IP networking & content delivery, improvements in compression efficiency, file-based / tapeless workflows, move to automated workflows, video on demand and the transition to HDTV operations.

Keep in mind when reading this information that, all data in this article measures the responses of all non-vendor participants in the 2010 BBS, regardless of organization type, size or location; and shows the number of respondents that are evaluating products without regard to size of project or value of purchase.  Granular analysis of these results is available as part of the full 2010 BBS Global Market Report, which is available from Devoncroft Partners.

Published by Devoncroft Partners, the annual Big Broadcast Survey (BBS) is the largest and most comprehensive studies of broadcast industry trends and technology vendor brands.  The BBS provides insight into market trends and the perceptions of leading broadcast industry vendor brands by a wide variety of broadcast professionals across the world.  It also delivers vendor brand ranking “league tables” in a variety of product categories; all of which can be segmented by geography and customer type.  More than 5,600 people in 120+ countries participated in the 2010 BBS project. Information about the 2010 BBS can be found at www.devoncroft.com 

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